Business Support & Administration Admissions Caseworker Walsall, West Midlands Up to £14.82 / hour

**Admissions Caseworker** **Location:** Hybrid - onsite days based in Civic Centre, Walsall Town Centre. **Rate:** £14.82 per hour PAYE / £20.10 per hour Umbrella **Hours:** 37 hours per week, Monday to Friday, 9:00am - 5:00pm (flexibility around working hours available) **Contract:** Temporary, 12 months with potential for extension **Start Date:** 2nd November 2026 **The Role** Opus People Solutions are recruiting on behalf of our Client, Walsall Council, on a temporary basis. We are currently recruiting for an Admissions Caseworker to join a busy and supportive team on a temporary basis for an initial 12-month assignment, with the potential to extend. This is an excellent opportunity for an experienced administrator or caseworker with strong organisational skills and the ability to manage a varied caseload while delivering a high standard of customer service. **Key Responsibilities*** Manage and process admissions applications in line with relevant policies, procedures and statutory requirements.* Assess and verify documentation and supporting evidence.* Maintain accurate records and case management systems.* Respond to enquiries from parents, carers, schools and other stakeholders via telephone, email and written correspondence.* Provide clear advice and guidance regarding admissions processes and procedures.* Monitor cases and ensure deadlines are met.* Prepare reports, correspondence and case documentation as required.* Work collaboratively with colleagues and external partners to support service delivery.**About You** The successful candidate will have:* Previous experience within administration, casework, education admissions, customer service or a similar environment.* Excellent organisational and time management skills.* Strong attention to detail and accuracy.* Experience handling sensitive or confidential information.* Excellent written and verbal communication skills.* The ability to manage a busy workload and prioritise effectively.* Good IT skills, including Microsoft Office applications.**Apply Now!** *All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.*
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