Tech-Ops Engineer

We’re looking for a Tech-Ops Engineer to help us support and scale our cloud-native infrastructure. You’ll work across the stack—supporting both backend systems and client-facing services—while building out monitoring, deployment automation, and performance tuning capabilities.

This is a hands-on, highly collaborative role where you’ll work closely with developers and infrastructure teams to ensure service reliability, security, and uptime.

Responsibilities:

• Monitor system health using tools like Sumo Logic, Sentry, Checkly, and custom-built solutions;
• Extend and enhance observability with new metrics, alerts, and dashboards;
• Manage infrastructure using SaltStack and other configuration management tools;
• Support compliance activities and documentation (e.g. PCI, HIPAA, FedRAMP);
• Automate deployment workflows and assist in seamless release rollouts;
• Collaborate cross-functionally to ensure high availability and performance across all systems;
• Help refine internal tools and scripts for better efficiency and integration

Requirements:

• 2+ years in a Linux systems admin, DevOps, or systems engineering role
• Hands-on experience with cloud environments like AWS or GCP (2+ years)
• Comfortable writing robust shell scripts (bash, sh, etc.)
• Familiarity with at least one scripting language: Python, Groovy, Lua, etc.

Nice to Haves:

• Experience with SaltStack, Puppet, Ansible, or Chef;
• Familiarity with observability stacks: Sumo Logic, Splunk, or ELK;
• Exposure to GoLang;
• Interest or experience in Large Language Models (LLMs)

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