People Advisor

Job Location: Ribble HQ, Preston (PR5 8AS)

Working Pattern: Full-time, onsite. Occasional travel to other Ribble sites may be required.

Contract: Permanent

ABOUT RIBBLE

Established in 1897, Ribble is one of the UK's leading premium bike brands, with a proud heritage of innovation, performance and design excellence. From our base in Preston, we design and hand-build award-winning bikes that inspire riders across the UK and around the world. For well over a century, cycling has been at the heart of what we do. It's about more than bikes – it's about creating experiences, enabling adventures and bringing people together through the love of riding. Today, our team carries that legacy forward, blending craftsmanship with cutting-edge technology to deliver products that set the standard for quality and performance. With ambitious plans for the future, it's an exciting time to join Ribble. We're building a world-class team of talented people who put the customer at the heart of everything we do and want to play their part in shaping the next chapter of our story.

THE ROLE

We're looking for an enthusiastic and people-focused People Advisor to join our growing team. This is a hands-on role covering the full employee lifecycle, supporting colleagues and giving managers the confidence to tackle day-to-day People matters.

You'll provide practical advice, take ownership of key activities and help us deliver a positive, consistent experience for every colleague. Working closely with the People Operations Manager, you'll have the freedom to manage your workload, with expert guidance on hand for the more complex issues.

No two days are the same. You'll get involved in everything from recruitment and onboarding to engagement initiatives and policy improvements, with plenty of opportunity to learn and broaden your expertise. A big part of your focus will be supporting our retail teams as they grow, ensuring they have the right people and the right support to thrive.

This role is perfect if you've built a solid HR foundation and are ready to take the next step into a broader advisory position - or if you're an experienced Advisor looking for more variety and scope.

KEY RESPONSIBILITIES

Employee Relations Act as the first point of contact for day-to-day People matters, providing practical advice and ensuring issues are managed fairly and in line with policy. Support managers across areas such as attendance, performance, probation and flexible working, escalating more complex cases when needed.

Recruitment & Onboarding Manage end-to-end recruitment activity, from drafting job descriptions to coordinating interviews and candidate communication. Oversee onboarding processes – contracts, compliance checks and induction – to deliver a smooth and positive new starter experience.

People Administration & Systems Maintain accurate employee records and documentation, ensuring GDPR compliance and timely payroll input. Prepare employment contracts and changes, and use HR systems and digital tools effectively to streamline processes and support decision-making through reporting.

Employee Experience & Engagement Help deliver engagement initiatives, wellbeing activities and recognition programmes. Support internal People communications, coordinate learning and development activity, and carry out exit interviews to gather and share insights.

Policies, Compliance & Continuous Improvement Contribute to policy reviews and ensure compliance with employment legislation. Champion continuous improvement by spotting practical opportunities to refine processes and support key projects that enhance the colleague experience.

ABOUT YOU

What we're looking for

• Experience in a People/HR role, with exposure to supporting managers and a desire to develop your advisory experience.
• A good understanding of UK employment legislation and HR best practice, with an interest in continuing to build your knowledge.
• Experience supporting employee relations, recruitment, onboarding and employee lifecycle activities.
• A confident communicator who can build positive working relationships with managers and colleagues at all levels.
• Organised and comfortable managing different priorities, with strong attention to detail.
• Professional and approachable, with good judgement and discretion when handling sensitive information.
• Comfortable taking ownership of your day-to-day work while recognising when to seek guidance or support.
• Confident using HR systems and digital tools, with an openness to learning and using emerging technologies, including AI, appropriately and responsibly.
• Practical, curious and solutions-focused, with a willingness to learn, bring ideas and find better ways of doing things.

Desirable skills and experience

• CIPD qualified or working towards a CIPD qualification, or equivalent practical experience.
• Experience supporting a multi-site or retail operation.
• Experience using HRIS systems and/or supporting payroll processes.
• Experience contributing to employee engagement, wellbeing or culture initiatives.

BENEFITS

• 25 days annual leave plus bank holidays
• Cycle to Work scheme
• Company sick pay
• Enhanced maternity and paternity pay
• YOLO Wellbeing – our physical and mental wellbeing programme
• Employee Assistance Programme (EAP) – free, independent and confidential support, including 24/7 counselling and virtual GP services
• Monthly colleague recognition scheme
• 10% Friends & Family discount
• Free on-site parking
• Free hot drinks, snacks and fresh fruit

We're committed to creating a workplace where everyone is treated with fairness and respect. We welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnic origin, nationality, religion or belief, age, sexual orientation, disability or any other protected characteristic. We recruit and develop our people based on merit, skills and potential.

If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.

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