SmartestEnergy Business Limited in Worthing is seeking an experienced Team Leader for the Department Operations - Customer Service. The role combines hands-on customer service with quality assurance, coaching and managing complex enquiries and escalations to maintain high customer satisfaction.
You will motivate and develop the team, monitor performance and support new processes while ensuring GDPR compliance and strong service standards. Hybrid working with in-office and remote days is offered.
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Worthing
SmartestEnergy Business Limited is seeking an experienced Team Leader to support the Manager in delivering efficient, high-quality customer service.
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