Customer Service Team Lead - Hybrid, Flexible & Coaching

SmartestEnergy Limited is seeking an experienced Team Leader to support the Manager in delivering an efficient, high-quality customer service. You will help resolve enquiries quickly, maintain service standards and coach the team to improve performance.

You will monitor trends, support process improvements, and ensure GDPR compliance while collaborating with the Manager and wider business to enhance the customer experience.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →