Renewable Engineer

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Covering Suffolk and surrounding areas

£42,235 - £44,458 per year

40 hours per week

We are looking for a qualified Renewable Engineer to join our Gas Operations team based in Ely. You will be working alone or as part of a team, carrying out servicing and repairs on a wide range of boilers and appliances, heating surveys and completing electronic LGSR. You will also work alongside the planning team. Out of hour emergency call outs are part of the role and are managed amongst the team on a rota basis.

The role of Renewable Engineer will include:

• Carrying out installation, fault fixing, maintenance duties, installation and commissioning of gas and renewable central heating systems
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations
• Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Ensuring tools and equipment are maintained in good condition and stocks are replenished as needed

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to ACS, CCN1, CENWAT, CKR1, CPA1, HTR1, Unvented - G3 Certificate, G11 for Unvented Cylinders, WBBEC (safe Isolation), and Water Regulations (WRAS), Level 3 Award in installation and maintenance of Air Source Heat Pumps or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Proven experience of analysing and diagnosing problems and implementing effective solutions
• Working knowledge of the installation, servicing and maintenance of gas and renewable heating systems
• Recent experience of undertaking a similar role
• Working knowledge of building regulations, particularly Part L Energy Efficiency
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £42,235 per annum (rising to £44,458 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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