IT Business Systems Analyst

Duties:

• IT Business Systems Analysis work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions including:
• Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives
• Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology
• Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices)
• Translating business requirements into application requirements

Responsibilities typically include:

• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies and practices.
• Specialization Match Note: This role is a blend of Business Analysis and Systems Analysis.

Skills:

• Relevant previous experience in Business Processes
• Experience of collaboration cross functional team working
• Strong stakeholder management skills
• Sets high standards for written materials and diligently follows them personally and holds others to account to achieve
• Ensure compliance with Service Level Agreements
• Support business initiatives utilizing Project Management expertise
• Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs
• Serve as the conduit between the business units/departments and IT teams through which requirements flow
• Liaise between the business, technology teams and support teams

Education:

• Relevant degree or equivalent experience preferred

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