Location: Cannock Job Type: 13-week Temp to Perm Salary: £26,500 (£13.77 p/h) Working Hours: 37 hours per week, Monday to Thursday 08:30 - 16:30 and Friday 08:30 - 16:00.
Our well-established client in Cannock is renowned for its excellent reputation within the industry, supportive working environment, and outstanding facilities. They are currently seeking a dedicated Sales Order Processor to join their team at their prestigious distribution centre.
Key Responsibilities Sales Order Processor:
Provide friendly and efficient customer service by managing inbound calls and emails related to orders and stock inquiries.
Accurately process and manage incoming customer orders.
Proactively manage key accounts and swiftly resolve any discrepancies, including assistance with customer credits and returns.
Collaborate with various departments such as logistics, sales, and planning to ensure smooth operations regarding supply, credit, and delivery.
Respond to customer inquiries in a timely and professional manner, ensuring high satisfaction levels.
Arrange deliveries and keep customers updated on order statuses, providing accurate information about products and services.
Perform general administrative tasks, including scanning documents and filing.
Handle reception duties including greeting visitors and managing post.
Follow-up with customers for feedback and to ensure satisfaction.
Requirements Sales Order Processor:
Strong communication skills and a customer-focused approach.
Ability to work collaboratively with diverse teams.
Proficient in order processing and administrative tasks.
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