Spectra Logic Corporation in Bracknell, Berkshire seeks a Tier 1 Systems Support Technician for the 24/7 Technical Support Department. The ideal candidate will thrive in a fast-paced environment, delivering world-class customer service while resolving hardware, OS, and backup software issues over the phone.
Responsibilities include answering calls, handling emails, performing technical analyses, supporting OS and backup software, and collaborating with US and regional teams.
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