Job Title: M&E Supervisor
Location: North London
Hours: Monday - Friday: 8am - 5pm
Salary: £52,000 + overtime
The Opportunity
We are seeking a high-calibre Maintenance Supervisor to direct day-to-day estate upkeep across a flagship, high-specification facility. Balancing operational supervision with technical compliance, you will oversee our internal fabric team, govern water management systems, manage third-party supply chain partners, and serve as a dependable operational interface for client stakeholders.
Key Responsibilities
1. Service Delivery & Team Supervision
- Workforce & Subcontractor Coordination: Supervise and direct the day-to-day activities of internal fabric maintenance technicians and specialist third-party contractors, ensuring work meets high standards of craftsmanship and safety.
- Water Systems Oversight: Maintain operational supervision of site water management systems and associated water hygiene regimes to ensure continuous compliance with statutory standards.
- Work Allocation & Scheduling: Plan, coordinate, and allocate planned preventative maintenance (PPM) and reactive tasks from initial intake through to completion, prioritizing workloads to satisfy contractual SLAs and performance KPIs.
- People & Performance Management: Monitor team performance, timekeeping, and attendance; uphold company operating policies; and assist with internal investigations, staff training, and operational cover when required.
2. Systems Administration, Materials & Compliance
- Maintenance Data Systems (CAFM): Operate computerized maintenance management systems to log tasks, update work records, track asset histories, and maintain meticulous compliance documentation.
- Health & Safety Governance: Author, review, and apply practical Risk Assessments and Method Statements (RAMS), maintaining a proactive safety culture across all assigned areas.
3. Client Partnership & Incident Management
- Client Engagement: Act as a visible point of contact for client representatives and building managers, addressing operational queries and resolving issues swiftly and professionally.
- Emergency Escalation: Support the site's emergency response procedures and actively participate in a 24-hour on-call escalation rota (including weekends and bank holidays on a scheduled basis).
What We Are Looking For
Experience & Attributes:
- Proven Supervisory Background: Demonstrable track record supervising facilities maintenance teams, trade operatives, and specialist service partners.
- Maintenance Planning & Delivery: Proven ability to organize, schedule, and quality-audit planned maintenance programmes to high operational standards.
- Technical & Safety Compliance: Competent in producing and enforcing Risk Assessments and Method Statements (RAMS) and managing statutory building compliance.
- Systems Literacy: Experienced in utilizing maintenance data systems (CAFM / CMMS) and standard office software to track performance metrics and manage inventory.
- Client & Interpersonal Polish: Professional communication skills with the diplomacy and composure to build positive relationships across clients, senior management, and operational teams.
- Flexibility & Reliability: Willing and able to participate in a structured 24-hour on-call standby rota, responding calmly and effectively to out-of-hours emergencies.
What We Offer
We offer a competitive base salary and an extensive benefits package designed to support your lifestyle, wellbeing, and professional development:
- Annual Leave: 24 days annual leave plus UK public bank holidays.
- Holiday Purchase Scheme: Option to purchase additional annual leave to suit your lifestyle.
- Life Assurance: Comprehensive life cover included as standard.
- Retail & Wellness Perks: Access to employee discount schemes covering major retail brands, supermarkets, and gym memberships.
- Community Engagement: 2 paid Corporate Social Responsibility (CSR) volunteer days each year.
- Professional Growth: Funded pathways to relevant trade accreditations, health & safety certifications, and personalized management training programmes.
- Employee Networks & Inclusion: Access to diverse employee-led internal support networks.
- Health & Wellbeing Support: 24/7 confidential Employee Assistance Programme (EAP) and digital mental wellbeing app access.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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