Maintenance Supervisor

London Source: WhatJobs

See advert for pay

Overview

In this M&E Supervisor role, you will oversee day-to-day estate upkeep at a flagship, high-spec facility in North London. You’ll balance operations supervision with technical compliance, leading the fabric team, water systems oversight, and third-party partners. You’ll act as the main operational interface for client stakeholders and support 24/7 on-call readiness. This position emphasizes safety, reliability, and timely maintenance to meet SLAs and KPIs, with opportunities to influence site-wide performance and governance.

Pay / Benefits

24 days annual leave plus public holidays
Life assurance
Retail & wellness perks
CSR volunteer days
Funded training and certifications
Employee wellbeing support

Responsibilities

Supervise internal fabric maintenance technicians and third-party contractors to meet high standards of craftsmanship and safety
Oversee water management systems and water hygiene regimes for statutory compliance
Plan, coordinate, and allocate PPMs and reactive tasks to satisfy SLAs and KPIs
Monitor team performance, timekeeping, attendance, and support training and investigations
Operate CAFM/CMMS to log tasks, asset histories, and compliance documentation
Prepare RAMS, review RAMS, and uphold proactive safety culture across assigned areas
Serve as a visible client contact and address operational queries promptly
Support 24-hour on-call escalation rota including out-of-hours emergencies

Key requirements

Proven supervisory background in facilities maintenance
Experience in planning, scheduling, and quality auditing maintenance programmes
Competence in RAMS creation and statutory building compliance
Systems literacy with CAFM/CMMS and standard office software
Professional communication skills for client and internal stakeholder interactions
Willingness to participate in a 24-hour on-call standby rota