Dorchester Collection in London is seeking a Quality Coordinator to support delivery of Quality Assurance across the Global Contact Centre. You will monitor interactions, calibrate calls and emails, and provide timely feedback to teams.
Working with the L&D team, you will help maintain content on management systems, run regular quality checks, and mentor new starters to raise service standards. The role is permanent, based at Knightsbridge, with shift-based hours.
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London
We care about your career and are known for having the absolute best people in the industry.
London
Dorchester Collection in London is seeking a Quality Coordinator to support the Global Contact Centre in upholding our brand promise and guest…
London
We care about your career and are known for having the absolute best people in the industry.
London
We care about your career and are known for having the absolute best people in the industry.
London
We care about your career and are known for having the absolute best people in the industry.
London
Job Title: Quality Assurance Officer Location: London/Hybrid OR Remote Salary: Hybrid - Up to £37,000 OR Remote - Up to £31,000 Hours: Monday to…
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