Front of House Property Sales Advisor – Residential Property

Front of House Property Sales Advisor - Residential Property

Morningside, Edinburgh
Permanent

The Residential Property team at Gillespie Macandrew supports clients through every stage of selling and buying homes, combining local market insight with a proactive, client-focused service. Our Estate Agency has a strong presence in EH10, and we work with buyers and sellers across Edinburgh and beyond. We pride ourselves on offering friendly, professional and constructive advice, maintaining regular contact, and making the sales journey as straightforward as possible for our clients.

We have an excellent opportunity for an experienced Front of House Property Sales Advisor to join our established Residential Property team based in Morningside, Edinburgh. The successful candidate will be the first point of contact for clients and new enquiries, helping to convert interest into instructions, supporting the Estate Agency team with day-to-day sales activity, and ensuring a consistently high standard of client care throughout the sales journey.

Duties & responsibilities

The key responsibilities of the role include:

• to proactively seek and manage initial enquiries (phone, email and walk-ins), identifying opportunities to convert interest into instructions and supporting fee generation and growth;
• to ensure all incoming enquiries are handled courteously and efficiently, capturing key information, booking appointments/viewings where appropriate, and directing matters to the relevant Partner or team member for follow-up;
• to provide administrative and coordination support to the Residential team as required (including maintaining records, supporting marketing activity and ensuring the front-of-house area remains welcoming and professional).

Person specification

The ideal candidate will have an interest in and knowledge of the local property market and have experience of working in a similar role within a property services environment.

Key attributes:

• You will possess excellent communication skills with the confidence and ability to build and maintain collaborative working relationships both with internal and external parties
• You will be a proactive self-starter, as well as an excellent team player
• You will have the ability to effectively plan and manage a high and varied workload
• You will work in conjunction with the firm to achieve organisational goals
• You will have the ability to re-focus aims and priorities to meet changing business needs
• You will be proficient in Microsoft Office Packages including Word, Excel and PowerPoint
• Knowledge of BDP is desirable
• Knowledge of Edinburgh and the surrounding areas is desirable

This is an excellent opportunity for the right candidate to develop their career in a professional and rewarding environment. A competitive salary and benefits package is offered.

Gillespie Macandrew LLP is committed to providing equal opportunities in employment and demonstrating that they value the diversity of their workforce.

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