Admin & Data Analyst

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

In Social Justice, we work with adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work, and youth justice. We believe that with effective support mechanisms, and the correct interventions, we can change the ideology of service users, helping them to desist from crime, and reach their true potential.

Job Description

About the Role

This post presents an exciting opportunity to become an Administrator and Data Analyst, within our Personal Wellbeing services, in the Thames Valley area. Commissioned by HMPPS, these services are focused on supporting adult male ex-offenders across the following pathways:

• Emotional Wellbeing
• Lifestyle and Associates
• Family and Significant Others
• Social Inclusion

This role will involve working in close partnership with delivery partners, HMPPS, the Voluntary Sector, and other Criminal Justice organisations. You will support the delivery of contracts through administrative support, performance reporting, analytical research, and trend evaluation.

This is a community-based role, however you may be required to travel to access training and support other teams when necessary.

Main Duties And Accountabilities

• Creating process maps and guidance documents, distributing letters, supporting estates bookings and invoicing queries, and logging processes on a database.
• Providing continuous support to the wider team in daily administrative tasks.
• Assisting with monitoring and maintaining booking systems, such as MS bookings and MS Outlook, documenting appropriate records and information to support contractual requirements, and responding to data requests from the Team Leaders and Senior Operations Manager.
• Gathering and capturing data, creating reports in a timely manner against deadlines e.g., quarterly figure reporting, and assisting with analytical research and evaluation, for regular needs analysis, or bidding support for Catch22.
• Collating promotional information for our stakeholders, and engaging with stakeholders appropriately, actively promoting equality and diversity, and taking account of the different needs of each service user, to support the ongoing service.
• Maintaining responsibility for the monitoring of absenteeism and lateness, ensuring that compliance does not fall below agreed levels, and seeking support and guidance where unique circumstances occur.
• Using relevant information and technology appropriately, with proper attention to data security, ensuring that all data and information is managed, stored, and destroyed in line with agreed data management policies, maintaining records in accordance with organisational, probation, and prison policies and procedures.

Qualifications

Essential

• Good basic education, including English and Maths at GCSE level, or equivalent.
• Experience of using digital systems, such as Microsoft 365 (Excel, Word, and Outlook), and using such systems to present data and outcomes.
• Experience of managing administration tasks to a high standard, with good prioritisation and organisational skills, experience of written analysis, and information sharing in line with data protection requirements.
• Able to demonstrate a positive approach and commitment to both team and partnership working, with the ability to build and develop good working relationships at all levels.

Additional Information

Contract: Permanent

Hours & work pattern: Part time, 19/38 hours per week.

Salary: £25,500 FTE; £12,750 pro rata.

Location: Based at The Old Music Hall, Oxford.

Closing Date: 24th October 2026. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Screening: Successful admission to post subject to enhanced DBS check, HMPPS vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Catch22’s Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see our statement of commitment on hiring people with convictions for more information.

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Social Media Search

Please note, we may conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.

Vetting Requirements

This role is subject to the satisfactory completion of relevant pre-employment checks, which may include HMPPS vetting, NPPV, or other role-specific security clearances.

Any offer of employment will be conditional upon the successful outcome of these checks. Where clearance is not granted, or is subsequently withdrawn, Catch22 reserves the right to withdraw the offer of employment.

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Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Catch22 Justice requests no contact from agencies or media sales.

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