Receptionist & Administrative Assistant

Gateshead Source: WhatJobs

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We are currently looking for a Receptionist & Administrative Assistant to join our team at Gateshead.

Job Description

Primarily based at: Gateshead

Supervised by: a Partner

Full time or part time will be considered.

Overview

Ben Hoare Bell LLP is a well-established legal practice operating from three offices in Sunderland, Newcastle and Gateshead. The firm is in the process of opening a fourth office in Carlisle. The firm has 9 Partners.

The firm has a strong ethical base and wishes to remain committed to operating within the publicly funded area of legal work, offering a high-quality service to people regardless of means.

The Gateshead office is a small but busy office mainly doing Family law work. Incoming calls are handled by receptionists across all offices. There is an element of administrative work involved in both reception tasks and with fee earners in the family department.

Although this post is likely to be based in Gateshead the post holder is expected to work from any office used by Ben Hoare Bell LLP.

Main Duties & Responsibilities

General

To undertake work on reception and deal with clients and third parties face to face and on the telephone.
To undertake other administrative and departmental tasks.

Administration

To undertake a full range of administrative tasks relating to case files.
To comply with the firms file management and file organisation procedures.
To record messages and to ensure that the relevant fee earner receives information in a relevant and timely manner.
To deal with incoming and outgoing post in an efficient manner.

Working with others (clients, agencies and other third parties)

To deal with a range of individuals and agencies in a friendly and efficient manner.
To give and obtain relevant information subject to the duty of confidentiality to the client.
To deal with clients in a friendly, sensitive and efficient manner.

Data input

To work with the firm's case management system including data input for client and matter details, recording fee earner time where relevant and processing files to be archived and destroyed.

This job description is not intended to be a complete and detailed statement of the responsibilities of the post.

Personal Specification

This person specification is an outline of the competences required for this post. Other skills may be used.

Qualifications

Evidence of a good level of academic ability in Maths and English (essential). This usually includes evidence of at least Grade C/4 at GCSE Maths and English.