Receptionist/Administrator

Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch) or will consider a job share 9.00 am to 5.00 pm 2/3 days each week

We have a vacancy for a Receptionist/Administrator to join our Oldham Office.

The position will involve working from front of office, dealing with enquiries by telephone, email and in person.

Job role

• To provide excellent customer service promoting the firm whenever possible
• Meeting and greeting clients and offering refreshments
• To answer all incoming calls effectively and transfer through to relevant staff
• To make telephone contact with clients and outside bodies
• To undertake filing, scanning, faxing and photocopying when necessary
• To arrange appointments and meetings as required
• Opening, distributing and franking the offices post.
• Administration support such as; opening files, typing and other legal and office administration support as required
• Maintaining the reception desk/area

Skills Required

• Must have good organisational skills
• Must have attention to detail (Accuracy essential)
• Professional telephone manner
• Ability to work well within a team
• Motivated, friendly, confident, reliable & team player
• Eager to learn and develop new skills, flexible

GCSE level at Grade C/5 and above (or equivalent) in the main academic subjects such as English and Maths.

The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.

The practice has grown organically to incorporate ten offices stretching across the Northwest; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich, Middleton, Oldham and Todmorden. Although we pride ourselves on being a regional firm, several of our departments service clients throughout England and Wales.

The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.

25 days a year plus bank holidays and an accrual system after 2 years

Birthday holiday

Life insurance – 2x annual salary

Referral schemes (PI, Conveyancing, Family & Wills/Probate)

Discounted Services (Conveyancing, Family & Wills)

Staff Introduction Scheme (Refer a success applicant and get £500)

Monthly Raffle Draw – 1 st , 2 nd & 3 rd prizes

Dress down once a month

Annual Christmas Party & Events

Quarterly fruit baskets

Training & Development

• Training and development opportunities
• Internal workshops
• Compliance webinars

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