ASA Recruitment’s client, a Public Sector organisation in Scotland, is currently looking to recruit an Admin Officer on a mostly remote basis, on an initial 6-month contract (with potential extensions) on a rate of c.£16.80/hour PAYE (based on experience). Whilst the role will be predominantly remote there will be occasional travel to the Dundee office for team meetings.
Responsibilities:
Providing comprehensive administrative support for the delivery of training, including liaising with faculty, delegates and venues
Dealing with enquiries in an efficient and professional manner
Providing support across multiple shared mailboxes
Collating and generating feedback reports
Accurately recording expenditure, including faculty claim forms, catering and travel
Providing administrative support for operational steering groups, including the taking of minutes
Essential Experience:
Proven experience of providing technical assistance to users of learning platforms
Proven experience of providing administrative support for the organisation of workshops and learning events
Proven experience of supporting facilitators in delivering training
Proven experience of recording financial information, including processing claim forms, catering and travel
Proven experience of minute taking
Experience of working both independently and as part of a team, whilst balancing a range of competing priorities
Experience of supporting team meetings, webinars, events and/or conferences online
Ability to work with minimal supervision; to plan and prioritise own workloads, and that of your team; and to meet deadlines
Flexible approach to learning and problem solving
Commitment to own personal and professional development, and that of your team
Highly developed customer service skills, with a helpful, flexible attitude
Understanding of the need for accuracy and attention to detail
Ability to respond to confidential and sensitive situations with confidence and discretion, utilising tact, diplomacy, and persuasion skills when necessary
Supervisory skills and experience including coaching and/or mentoring of team members
Proven expertise in using Microsoft 365, in particular Teams, Word, Excel, PowerPoint and SharePoint
Fast and accurate keyboard skills
Ability to meet the travel requirements of the post
Desirable Experience:
HND/Advanced Diploma level qualification with in-depth experience or SCQF Level 8 equivalence obtained via Professional Development Awards; Technical Apprenticeships; and SVQs
Experience of working collaboratively with a small team
Experience of contributing to quality improvement of processes
Experience of working within project management environments, planning and organising a variety of tasks, including involvement in multiple projects and programmes of work
Experience of working within a Health, Social Care or educational environment
Experience of working flexibly in complex/sensitive environments where the parameters of the job are not necessarily clearly defined
Ability to proactively manage and action a broad range of complex enquiries; including delegation/ allocation of work and ensuring follow up action is taken
Sound understanding of the application of GDPR to the storage and use of participant information and data privacy
An understanding of the wider combined health and social care system
ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.
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