Receptionist & Office Assistant

We're the UK’s leading Independent Fragrance distributor of the most sought-after brands across premium, celebrity and lifestyle fragrances are we're recruiting for a Receptionist and Office Assistant to the join the team at our Fragrance Quarters, located at Trafford Park, Manchester.

If you’re looking for a fast-paced, challenging, yet rewarding role where no two days will be the same then this role will be of interest to you.

What you'll get:

25% staff discount off everything we sell, mainstream to niche luxury.

Flexi Scheme: Flexible hours, your way - start early, finish late, or work from wherever suits you best.

Free Parking: Free on-site parking for all staff, including free charging points for electric vehicles.

Career pathways: Mapped routes from advisor to manager, regional and beyond.

The gym at FQ: On-site and free for everyone based at our Trafford Park HQ.

A brand-new home: State-of-the-art offices opened in 2023, built around the team.

Person specification:

• Fully competent in all general areas of administrative tasks e.g. filing, photocopying and typing of correspondence/ emails.
• PC literate as use of Excel, Outlook and other areas of the Microsoft package are essential.
• Maths and English grade C and above or equivalent.
• A well-presented candidate possessing a professional telephone manner.
• Must be confident and reliable, with a can-do attitude due to the varied nature of the role.
• The ability to work well under pressure within a fast-paced environment.

Responsibilities:

• Operate a multi- line telephone system to answer incoming calls; direct callers to the appropriate staff member/ department.
• Manning the main doors into the company office, adhering to all security procedures.
• Meeting and greeting clients and guests, preparing beverages and snacks as appropriate.
• Booking of meeting rooms; diary management of these rooms allocated to Head Office staff.
• Receive and sort mail and parcels, distributing to the correct department or member of staff.
• Responsible for all outgoing post and packages, recording deliveries and using appropriate postage.
• Assist with the preparation of lunches, snacks and drinks for on-site meetings.
• The use of current filing systems both paper documents and electronic.
• Assisting, when required with P.A duties such as raising purchase orders, price comparison tasks and other ad-hoc duties as required by the business.

What you can expect:

Working at the UK’s leading independent Fragrance distributor you will get to work for a company who prides itself on outstanding customer service and delivering fragrance in a manner which best meets our customer needs.

You can expect to join a team who work hard to achieve results and are focused to ensure a great customer experience.

The Fragrance Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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