MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator to join their team on a full-time basis.
The Role you will be doing;
Processing customer orders
Deal with general queries and redirect to the appropriate department/colleagues where necessary
Greet visitors
Answer and direct incoming calls
General administration tasks such as photocopying, filing and scanning
Communicating with clients and associates as and when required
Paperwork/goods flow internal and external
Enter and extract data from PEPs
Submitting prescriptive orders and arranging deliver/collection to patient
Ensure patient confidentiality is maintained
Support the CS team as and when necessary
Follow up on progress of orders within Manufacturing
About You;
Previous customer service and administration experience is essential
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