Human Resources Officer, London, United Kingdom

Human Resources Officer

ADMINISTRATIVE DIVISION

Classification Grade: P.2

Vacancy Announcement: V.N. 26-24

Admin Number: ADMIN/26/59

Post Number:

Date of Issue: 25/09/2026

Deadline for Applications: 16/10/2026

Contract Information

Fixed-term for two years (first year is probationary) with the possibility of further extension, subject to satisfactory performance.

US$ 56,046 net per annum, plus post adjustment (currently US$ 44,612). Salary is free of income tax in the United Kingdom.

Purpose of the Post

This position is located within the Entitlements and Information Management (EIM) Section of the Human Resources Services (HRS). The position helps ensure the effective and timely administration of all aspects related to social security and support with the day to day implementation of IMO Staff Regulations and Staff Rules (SRSR), development of suitable policies and guidelines in EIM. The position has a wide span of interventions and collaborations within the Organization and externally with the United Nations Joint Staff Pension Fund (UNJSPF) and external insurance providers. The position supports Human Resources Services in identifying areas of concern and opportunities for improvement, with the objective of enhancing service efficiency and minimizing reputational and financial risks.

Main Duties and Responsibilities

• Administer the United Nations Joint Staff Pension Fund (UNJSPF) and CIGNA medical insurance schemes.
• Maintain ongoing involvement in payroll processing and support all related activities as required.
• Coordinate with external service providers and vendors regarding insurance.
• Liaise with the UNJSPF and all relevant stakeholders, including staff, to coordinate onboarding and offboarding processes and related formalities, such as monthly file certification.
• Support the administration and coordination of disability pension and work-related injury claims.
• Undertake research, assess best practises emerging workforce and programme developments as well as UN common system initiatives and propose improvements and alignments.
• Coordinate the link between World Maritime University (WMU) and the UNJSPF and supervise the work of the relevant focal point.
• Support the development of new and revised Staff Regulations and Rules, Administrative Directives, Information Circulars, and HR procedures.
• Provide advice to staff on all matters within functional area.
• Support the resolution of staff grievances at the initial stage related to staff entitlements and benefits, maintaining accurate documentation, including inputs for responses and formal submissions.
• Participate in the annual system update testing processes and relevant User Acceptance Testing (UAT).
• Perform other duties as assigned and provide coverage for colleagues when required.
• Adopt a proactive approach in identifying and working towards improvement in all functional areas and apply sound judgement to problem-solving.
• Experience in planning and organizing work effectively. Demonstrate the ability to receive feedback constructively and apply it to support continuous professional growth.
• Ability to work effectively under pressure with a hands-on and solution-oriented approach.
• Take ownership of assigned responsibilities, ensuring timely delivery of outputs that meet established cost, quality, and performance standards, while adhering to organizational rules and regulations.
• Excellent oral and written communication skills. Draft clear and effective communications, provide guidance, and articulate positions to diverse audiences.
• Ability to build consensus, collaboration and maintain effective working relationships with internal and external stakeholders, at all levels including in an international, cross-cultural context.

Professional Experience

A minimum of two years of relevant professional experience in the administration of staff social security benefits (e.g. pension and health insurance) is required. Experience in other HR administrative areas e.g. payroll administration, employee relations, administration of justice etc.) is required. Work experience in a multilateral/international organization, preferably a UN common system would be an asset.

Education

University degree in Human Resources Management, Public or Business Administration, Industrial Relations, Psychology or related field is required.

Language Skills

Proficiency in English (written and oral) is required for the position. Knowledge of other UN languages is desirable.

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