Medical Receptionist

Ayr Source: WhatJobs

See advert for pay

The Cathcart Street Practice, 8 Cathcart Street, AYR, KA7 1BJ

Medical Receptionist
Hours: 27 hours over 3 days
Salary: Wage dependant on experience

Due to retirement we are seeking a friendly, organised and patient-focused Medical Receptionist to join our busy GP Practice. The successful candidate will be the first point of contact for patients and will play a vital role in ensuring the smooth day-to-day running of the practice.

Key Responsibilities

Welcoming patients in person and responding to telephone calls courteously and efficiently
Booking, amending and cancelling appointments using the clinical system
Managing patient queries and signposting appropriately
Handling correspondence, prescriptions and general administrative duties
Workflow optimisation via Docman system
Supporting clinicians and colleagues as part of a collaborative practice team
Adhering to confidentiality, GDPR and practice policies at all times

About You

Previous experience in a GP practice or healthcare setting is desirable but not essential
Excellent telephone skills and accurate note taking and communication skills to ensure a smooth day-to-day handover
Strong organisational skills and attention to detail
Confident using computer systems (experience with clinical systems is advantageous)
Confident using Windows and Outlook
Ability to remain calm and professional in a busy environment
Commitment to patient care and confidentiality
Reliable and flexible to cover during periods of annual leave and sickness

What We Offer

A supportive and friendly working environment
Training and development opportunities
NHS Pension Scheme
Opportunity to be part of a dedicated primary care team

How to Apply

Applications are by CV with a covering letter to:

Lorna Robertson
Business Manager
Cathcart Street Practice
8 Cathcart Street
Ayr
KA7 1BJ

Closing date: Friday 9th October 2026

Unfortunately, we are unable to reply to all applicants. If you have not heard from us within 3 weeks of the closing date, your application has been unsuccessful on this occasion.

- Urban Practice

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →