Receptionist

We are looking for a friendly, organised and compassionate receptionist to join our busy GP Practice. As the first point of contact for our patients, you will play a key role in providing excellent customer service while supporting the smooth day-to-day running of the practice. You will work as part of a dedicated team, handling a variety of administrative and receptionist duties in a fast-paced healthcare environment.

Key duties

• Act as the first point of contact for patients, visitors and healthcare professionals.
• Answer telephone calls promptly, dealing with enquiries efficiently and directing them to the appropriate member of the team as required.
• Welcome patients, check them in for appointments, and manage the reception area.
• Book, amend and cancel appointments as required.
• Signposting patients to appropriate services.
• General use of clinical system - SystmOne Process repeat prescription requests.
• General administration tasks such as processing new registrations, summarising medical records, distributing incoming mail, dealing with emails.
• Liaise with GPs, nurses and other members of the team.
• Any other duties as required.

SystmOne experience is essential for this post. The post is for 18 hours with the opportunity for additional hours. Hours will be discussed at interview. This vacancy may close earlier than the advertised closing date if a sufficient number of applications are received. Previous applicants need not apply.

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