Optical Assistant

Salary: up to £30,000 (depending on experience)
Hours: Full time | 37.5 hours per week – No Sundays
Location: Sheffield

We’re working with a respected independent optical business operating across a number of well-established practices in Sheffield. Known for its strong community presence, personal service, and high standards of patient care, this is a great opportunity to be part of a close-knit and supportive team where relationships with patients genuinely matter.

This is a varied, hands‑on role where you’ll be involved in all aspects of the patient journey, offering plenty of autonomy, responsibility, and opportunity to make an impact.

Important Requirement:

You must have a minimum of 12 months’ experience working within optics. Applications without this will not be considered.

Responsibilities:

Dispensing to a wide range of patients
Carrying out pre‑screening tests confidently
Frame styling, fittings, adjustments, and collections
Advising on suitable lens and frame options
Supporting reception and general admin duties
Maintaining high standards of patient care throughout the journey
Actively contributing to business growth and customer engagement

What’s on Offer:

Competitive salary up to £30,000
Uncapped quarterly bonus scheme
Closed on Sundays for a better work-life balance
28 days holiday
Staff discount (25%)
Team social events and days out
Free nearby parking and excellent transport links

What we are looking for:

We’re seeking a confident and experienced Optical Assistant who brings the right mix of clinical knowledge, sales ability, and personality.

Experience across both independent and multiple optical settings would be highly advantageous
Strong dispensing and pre‑screening knowledge with confidence in delivering excellent patient care
Naturally charismatic, with the ability to build instant rapport and deliver a first‑class customer experience
Proactive and self‑motivated, with the initiative to stay busy and support both patient flow and business growth
Strong sales ability, with confidence in recommending and upselling lens and frame options
Positive, energetic, and a genuine team player who contributes to a supportive and upbeat working culture.

We Keep Things Simple and Supportive

We look forward to supporting you in taking the next step in your optical career-with zero pressure and complete confidentiality.

IGOA

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