Parts Advisor

We are pleased to be recruiting on behalf of our client for the position of Parts Advisor in Kidderminster, Worcestershire. This is an excellent opportunity for an experienced motor trade professional to join a well-established, family-run dealership group. The Parts Advisor role offers a supportive environment, career development prospects, and a competitive salary, making it an ideal next step for those looking to advance within the automotive industry.

Benefits of the Parts Advisor:

• Salary up to £30,000 per annum
• Monday to Friday, 7am to 4pm or 9am to 6pm shifts
• Saturday mornings on a rota basis, 8:30am to 1:30pm
• Ongoing manufacturer training and development
• Supportive and friendly team environment
• Opportunities for long-term career progression
• Employee discounts, on-site parking, and additional company benefits
• Located in Kidderminster, Worcestershire

Duties of the Parts Advisor:

• Support the Parts Department in daily operations, including ordering parts and managing stock levels
• Assist technicians and service advisors with parts enquiries and availability updates
• Identify and supply vehicle parts using manufacturer and aftermarket catalogues
• Support the wider Aftersales team with customer enquiries and bookings
• Manage stock levels, returns, and obsolescence to improve profitability
• Deliver excellent customer service face-to-face and via telephone
• Support the workshop by pre-picking parts ahead of appointments to ensure efficient parts flow
• Maintain accurate records and support inventory management processes

Requirements of the Parts Advisor:

• Previous experience within an automotive Parts Department, motor factor, or similar environment
• Sound knowledge of vehicle parts identification and cataloguing systems
• Highly organised with excellent attention to detail
• Ability to work efficiently in a fast-paced setting with multiple priorities
• Strong IT skills, including experience with dealer management and parts catalogue systems
• Professional communication skills, with a friendly telephone manner
• Full UK driving licence

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