Parts Advisor

We are assisting our reputable client in Exeter, Devon, to appoint a experienced Parts Advisor to join their friendly and professional team. This is an excellent opportunity for a motivated individual with a passion for parts sales and customer service within the commercial vehicle sector. The successful individualwill play a crucial role in ensuring the prompt and accurate supply of vehicle parts, supporting the workshop, retail customers, and parts operations.

Benefits of the Parts Advisor

• Competitive salary of £28,000 per annum
• Achievable on target earnings of £33,000
• Quarterly sales bonus linked to parts achievements
• Paid overtime as required
• BUPA private healthcare and company health support
• Opportunities for career progression within a growing business
• Company pension scheme
• Ongoing training and development

Duties of the Parts Advisor

• Identify and supply commercial vehicle parts to workshop and retail customers
• Provide professional advice regarding parts and product requirements
• Handle parts enquiries, quotations, orders, and invoicing efficiently
• Source parts from manufacturers and approved suppliers to meet customer needs
• Monitor and manage parts deliveries to ensure punctuality
• Maintain accurate stock levels and support stock control processes
• Build and sustain strong relationships with customers, suppliers, and colleagues
• Support workshop operations to minimise vehicle downtime
• Identify upselling opportunities to increase parts sales and customer spend
• Utilise dealership management systems to check part availability and vehicle details
• Deliver exemplary customer service at all times

Requirements of the Parts Advisor

• Previous experience as a Parts Advisor, preferably within the commercial vehicle industry
• Exceptional customer service and communication skills
• Strong commercial awareness and motivation to excel in parts sales
• Organised and able to prioritise tasks efficiently
• Good problem-solving skills
• Confident user of dealership management software
• Ability to work accurately in a fast-paced environment
• Positive, professional, and team-oriented attitude
• Full UK driving licence

This position presents a rewarding career opportunity for a Parts Advisor seeking to enhance their skills within a reputable automotive business based in Exeter, Devon.

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