JPMorgan Chase is seeking a ServiceNow Technology Support II professional to ensure operational stability of production flows. You will troubleshoot, maintain, and optimize ServiceNow configurations and integrations, while collaborating with product owners and developers to implement enhancements.
Responsibilities include monitoring environments with Splunk, Grafana, and APICA, scripting in JavaScript, and driving standard operating procedures for the team. Weekend on-call rotation is required.
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