Guest Experience Ambassador - Front Desk
City of Edinburgh
Novotel Edinburgh Centre, part of the Accor network, is seeking a Front Office team member to welcome guests and ensure a memorable stay.
Accor is hiring a Receptionist for Novotel Cambridge North in Cambridge, UK. You will be the face of the hotel, greeting guests warmly and ensuring their well-being throughout their stay.
The role involves delivering personalised service, collaborating with departments, and supporting daily front-of-house operations. You will train across front-of-house functions, handle inquiries, balance transactions, and contribute to higher guest satisfaction while adhering to Accor standards.
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