Guest Experience Front Desk Associate

Accor through Novotel York Centre is seeking a Front Office Associate to deliver warm, personalised service at check-in/out and manage guest requests. You will promote hotel facilities and loyalty memberships while ensuring payments are processed accurately and guest satisfaction remains high.

The role requires fluency in English and previous hospitality experience; familiarity with Opera is preferred. You will join a team focused on delivering exceptional guest experiences in a busy hotel

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