Family Support Worker

1.1 Using professional knowledge and skills to work in partnership with other practitioner/professionals, children, young people and their families; using the early help assessment to identify and where appropriate be the lead practitioner to coordinate the implementation of a multi-agency plan of intervention.

1.2 To lead and work within the early help locality multi-disciplinary team to provide a timely response to the needs of children, young people and their families; acting in accordance with local policies, procedures and priorities.

1.3 Establish a high standard of practice in the delivery of early help that provides a timely response to children, young people and their families and achieves family outcomes.

1.4 To achieve good outcomes for children and families through coordination and delivery of early help work.

1.5 To deliver evidenced based interventions to positively effect change that safeguards and promotes the welfare of children and young people.

2.General Duties and Responsibilities

2.1 In accordance with policies and procedures provide a timely response to the identified needs of children and young people.

2.2 To act as the lead professional for an allocated case load of children and families.

2.3 Under the direction of the Team Manager promote and use of the early help assessment and relevant tools to identify the needs of children, young people and their family and to lead the development of an effective multi-agency support plan.

2.4 To be responsible for a high standard of case recording that is up to date; including use of a common database.

2.5 Within a context of persistent outreach effectively engage with children, young people and their families and actively promote their participation in early help assessments, support plans and interventions.

2.6 To support the development of effective multi-agency partnership working with key agencies to support children and families with identified universal plus and or additional needs to make positive changes.

2.7 To be accountable for maintaining and improving practice and performance in line with professional developmental targets as agreed with line manager through supervision.

2.8 To provide a consistently high standard of practice and customer care

2.9 To manage and prioritise a caseload, ensuring appropriate escalation to line manager where necessary.

2.10 To convene, organise and chair case planning and review meetings, including acting as lead professional under a multi-agency Integrated Support Plan where appropriate.

2.11 To attend case conference meetings sharing information and with safeguarding colleagues and partners where appropriate

2.12 To complete assessments and reports to recognised standards and timescales.

2.13 To actively participate in the regular collection and collation of appropriate performance management information which meets the needs of the service, including positive engagement in audit processes.

2.14 To positively contribute within regular supervision, Appraisal Reviews, team meetings and service review / development meeting as required.

2.15 Promote and use evidence-based practice when working with children and families, for example graded care profile and other assessment tools, parenting programmes etc.

2.16 To deliver a duty service for the locality team on a regular basis as directed by Team manager

2.17 To work outside normal office hours when required.

2.18 To promote equality of opportunity, diversity and inclusion in the service area.

2.19 Actively promote the welfare and uphold the safeguarding of children and young people.

Education/Qualifications

• Educated to GCSE standard and hold an NVQ Level 4 or equivalent in a related field

Experience

(Relevant work and other

experience)

• Experience of delivering evidence-based interventions with children, young people and their families
• Experience of completing an assessment of a childs needs that identifies needs and informs Intervention
• Experience of working in partnership with key statutory and non-statutory stakeholders.

Skills & Ability

e.g. written communication skills, dealing with the public etc.

• Able to identify issues that require escalation in line with Right Help Right Time and work within policies and procedures that promote and safeguard the welfare of families.
• Ability to effectively plan, chair meetings and manage a diverse workload to ensure that professional standards are consistently met
• Ability to analyse information to identify strengths and weaknesses and to develop an appropriate support plan
• Shows respect and understanding of diversity and values individual difference. Treats all people fairly and appropriately regardless of race religious, belief, gender, age, disability, sexual orientation, appearance or position.
• Proactively seeks to reduce health and other inequalities of disadvantaged groups and acts to raise awareness of the benefits of diversity and build active commitment to ensure equality of opportunity.

Training

• Willingness to undertake relevant training in order to comply with the requirements of the post.

Other

• This post requires an enhanced DBS and an annual subscription to the DBS renewal service.
• Qualification evidence will be required prior to commencing the role.
• Willing to work flexibly and outside office hours

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