To maintain a high level of quality in service provision by:-
Meeting quality expectations and agreed performance criteria
Contributing to the continuous improvement of the service
To continuously review own performance and development needs to assist growth anddevelopment by:-
Meetings agreeing own task and development objectives and reviewing these and
overall performance against the competency framework.
Participating in training and other development opportunities as agreed within the
Performance Management process.
To assist in facilitating the accredited onsite Barista training.
To ensure a safe working environment for self, colleagues and customers by:-
Ensuring good standard of housekeeping is maintained with own area
Ensuring risk assessments are completed when appropriate
Taking personal responsibility for own safety e.g. reporting concerns, ensuring
appropriate health & safety is in place.
Complying with all Health & Safety and Risk Policies
Complying to food hygiene regulations
To ensure compliance with internal and external standards and codes of conduct by-
Meeting all regulatory requirements
Complying with Turning Points Code of Conduct, policies and procedures
To undertake any other duties reasonably requested by the line manager
To proactively deliver a high quality/person centred catering services that meets the needs of the service by:-
Promoting peoples rights and responsibilities Working as an effective member of the team
Providing advice and information to Service Users in training and others where appropriate
Preparing and delivering food and drinks to quality standards Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements
Ensuring full risk assessments and risk management is delivered effectively
Ensuring that work is undertaken in line with Health & Safety requirements and hygiene is maintained at all times
Ensuring stock rotation and control is monitored Completion of daily petty cash returns
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