Hybrid Collections Specialist – Customer Care & Recovery

Bill Gosling Outsourcing in Glasgow hires a proactive Collections Agent to manage customer accounts with overdue balances, using negotiation and empathy to resolve debts while delivering strong service. You'll handle inbound and outbound contacts across phone, email, chat, and more, documenting interactions and payment arrangements in our systems.

The hybrid role combines in-office collaboration at our Dalmore Street office with remote work.

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