OTD (Order to Delivery) Manager

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.

The OTD (Order to Delivery) Manager will join our Global Commercial site in Coventry.

Core Responsibilities

• Lead the establishment and continuous improvement of the end-to-end OTD management system, including process governance and performance evaluation mechanisms, to shorten delivery cycles and improve efficiency
• Manage the full lifecycle of vehicle orders; coordinate with marketing and sales channels (direct + dealers), receive order demand, conduct order reviews (capacity matching, material availability, configuration compliance), define prioritization rules, and ensure efficient order allocation and processing
• Develop production planning based on order demand, capacity load, and material supply; balance delivery priorities and capacity utilization to ensure feasible and executable production schedules and on‑time delivery
• Drive cross‑functional collaboration across marketing, sales, manufacturing, supply chain, logistics, and quality; establish OTD coordination mechanisms and ensure alignment of key information across order, production, logistics, and delivery
• Promote OTD digitalization by working with IT to optimize order management systems, production planning systems, and logistics tracking systems, enabling full‑process visibility and efficiency improvement
• Vehicle management: allocate limited vehicle resources efficiently, ensure sufficient vehicle supply for launch activities with accurate model matching; ensure high standards of vehicle preparation and quality inspection; manage full lifecycle of vehicles, control costs, and improve utilization and turnaround efficiency

Essential Competencies

• Bachelor’s degree in Supply Chain, Business, Logistics, Operations, Business or related field
• Strong knowledge of end‑to‑end Order to Delivery (OTD) processes within OEM industry
• Experience in order management, production planning, and capacity management within OEM
• Strong understanding of supply chain, logistics, and vehicle operations
• Ability to manage cross‑functional stakeholder relationships effectively
• Strong analytical, problem‑solving, and decision‑making skills
• Experience with ERP, order management, and production planning systems
• Continuous improvement and process optimization capability
• Project and change management experience
• Strong communication, organisational and leadership skills
• Customer and commercial focus with ability to manage delivery priorities efficiently

What We Offer

• 25 days’ holiday plus bank holidays
• Pension scheme access
• Annual bonus – non contractual
• Private Healthcare
• Group income protection based on length of service
• Family Friendly policies
• Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT

Additional Information

• This role will be working from our Coventry office
• This role will be working on‑site, full time
• This role will close

We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive.

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