Garage Support Technician

Ember is the UK's first all-electric coach company. We launched in October 2020 and are now running on fifteen routes – including Dundee to Glasgow, Inverness to Edinburgh and Edinburgh to Fort William – with several further routes launching in the early part of 2026. We are at advanced stages in developing new charging hubs in Livingston and Glasgow, with many more sites in the pipeline.

We are looking for a reliable and motivated Garage Support Technician to join our electric bus maintenance team. This is a hands‑on, varied role suited to someone with a practical background who is comfortable working in a busy workshop environment. You won't be expected to be a fully qualified mechanic, but you'll work closely alongside our team of technicians and play a vital part in keeping our zero‑emission fleet on the road.

The ideal candidate will be experienced, energetic and confident with the passion to stay on top of the latest developments in the electric vehicle market. This will be a Dundee-based role – but you’ll also be working closely with the teams in Aberdeen, Livingston and Inverness. We’ll make sure that you’re set up for success, with all necessary training, access to the right vehicle and all of the relevant tools and equipment.

This is a truly unique challenge – our coaches are used more intensively than any other electric vehicles in the world so not every problem will have a solution that can be found in a manual. Instead, your team will need to work closely with the manufacturer, go deep into understanding root causes and think creatively about how we could be avoiding the problem altogether in the future.

We’re looking for a problem‑solver who will help to identify and resolve issues quickly, and will relish the challenge of joining a new team that will make our state‑of‑the‑art fleet the best‑maintained in the country with the lowest downtime.

If you're practical by nature, take pride in your work, and want to build a career in the growing world of electric vehicle maintenance, this could be the perfect opportunity.

Responsibilities

As a Support Technician, you're on the front‑line. Not only will you be responsible for solving the immediate challenges in order to keep our coaches on the road, you'll also have an innate eye for both planned and preventive maintenance, always staying one step ahead of the curve.

We currently have a team of twelve employees dedicated to fleet maintenance. You’ll form part of a department that brings all aspects of our maintenance in-house as we continue to grow.

We use technology heavily in the business, primarily building our own software systems. You’ll need to be tech‑savvy, open to learning new systems and comfortable using remote diagnostics.

You will need to meet these requirements:

• Some previous experience in a garage, workshop, transport, or similar practical/trade environment
• A willingness to learn and take direction from qualified mechanics and technicians
• Good physical fitness — this is an active, hands‑on role
• A responsible attitude towards Health & Safety in the workplace
• Basic understanding of vehicle systems is beneficial but full training will be provided
• Good timekeeping and reliability — our buses run to a schedule and so do we
• Full UK driving licence

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