To provide effective accounts receivable support by processing and reconciling customer transactions, maintaining accurate financial records, resolving payment queries and discrepancies, and supporting debtor management, reporting, and finance administration activities to ensure the integrity of the organisation's financial data.
Responsibilities
Process customer payments, refunds, credit notes, and related financial transactions accurately and in a timely manner
Reconcile accounts receivable records, ensuring all transactions are correctly posted and allocated
Monitor and investigate payment discrepancies, over‑payments, and unidentified receipts
Maintain and update financial logs, ledgers, and tracking spreadsheets
Manage and respond to queries via shared finance inboxes, ensuring prompt and professional communication
Liaise with internal departments, customers, and third parties to resolve outstanding issues
Support the administration of trade debtor accounts and assist with debt recovery processes where required
Prepare routine reports including aged debt analysis, reconciliation summaries, and month‑end reporting
Assist with external monthly audit requirements by ensuring documentation and records are accurate and up to date
Support the finance team with general administrative and reconciliation duties
Understand movements between Accounts Payable and Accounts receivable to ensure ledgers are maintained.
Qualifications
A strong understanding of sales ledger management and accounting principles.
Proficiency in using financial software and Microsoft Excel.
Excellent attention to detail and organisational skills.
Clear and effective communication abilities, both written and verbal.
A proactive approach to problem‑solving and process improvement.
Experience in the retail industry or a similar sector is preferred.
Benefits
A competitive salary and benefits package
A permanent role within a collaborative and supportive team environment.
An opportunity to grow and develop within the accounting and finance department.
Hybrid Work Available
If you are detail-oriented and eager to contribute to a growing retail company in Gillingham, apply today to take the next step in your career as an Accounts Assistant.
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