Bank Support Worker

So much more than just a job.

Be part of a caring company and make a real difference to peoples lives.

About the Role

We are looking for a compassionate and dedicated Children’s Residential Support Worker to join our team in a children’s home near Chippenham, supporting young people with learning disabilities and additional needs. Our home uses trauma‑informed care, ensuring that all children feel safe, understood, and supported in an environment that acknowledges and responds to their past experiences.

The children may display behaviours that challenge, and you will be trained and supported to respond in a positive, safe, and constructive way. This role involves providing high‑quality care in a safe, nurturing, and supportive environment where children can develop independence, confidence, and life skills.

As a Support Worker, you will play a key role in helping children achieve their potential while promoting their emotional, social, and physical wellbeing.

Hours

We operate a shift‑based rota including weekdays, weekends, school holidays, and night shifts.

Term Time (Weekdays)

• 7:00am – 11:00am
• 1:30pm – 9:00pm

Night Shifts

• 9:00pm – 8:00am
• 7:00am – 2:30pm
• 1:30pm – 9:00pm

Key Responsibilities

• Provide day‑to‑day care and support to children with learning disabilities in a residential setting.
• Support children with daily routines, including personal care, meals, education, and activities.
• Build positive, trusting relationships with children and young people.
• Encourage and support independence, life skills, and personal development.
• Plan and participate in activities, outings, and recreational opportunities.
• Maintain accurate records, reports, and care plans in line with safeguarding policies.
• Work closely with families, social workers, and other professionals.
• Promote a safe, inclusive, and nurturing environment.
• Follow all safeguarding, trauma‑informed care practices, and health & safety procedures.

Benefits

• Competitive salary starting from £12.50 an hour
• Employee welfare and wellbeing initiatives
• Employee referral bonus where you can earn up to £300 when you recommend someone who joins the team.
• Opportunity to make a genuine difference in people’s lives — a truly meaningful role.
• Access to Blue Light Card discounts, giving you savings on shopping, travel, entertainment and more.
• Confidential 24/7 Support Line — Access professional advice and emotional support whenever you need it
• ‘Good’ grading OFSTED bonus £125 per inspection. £250 for an ‘Outstanding’ rating.
• Comprehensive induction programme including face‑to‑face training, online modules, shadowing, and local induction period.
• Your development matters to us. From your first day through every stage of your journey, we provide the training, guidance and opportunities you need to progress.
• Long‑service rewards to celebrate your commitment
• 5 Years: £100
• 10 Years: £250
• 15 Years: £500
• 20 Years: £1000

Safeguarding Commitment

We prioritise the safety and well‑being of everyone who uses our services and support safe recruitment practices. It’s important to share any relevant information in your application, as this helps us ensure a safe environment for all. If you have a conviction that does not pose a risk to vulnerable individuals, we are open to discussing your application further during the recruitment process.

Due to regulatory requirements, we are unable to accept applications from people under the age of 20. (Exempt under the Equalities Act 2010, Schedule 9 part 1)

We are an equal opportunities employer and welcome applications from all qualified individuals, regardless of their sex, religious beliefs, political opinions, race, sexual orientation, marital status, disability, or gender reassignment status.

We are proud to be a disability confident employer and committed to mental health at work.

We are not accepting candidates who require Sponsorship.

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