Room Attendant, Pre-Opening - The St. Regis London

Housekeeping Attendant

Job Number:

Location: 37 Conduit Street, London, United Kingdom, W1S 2YF

Schedule: Full Time

Position Type: Non-Management

Key Responsibilities

• Clean and maintain guest rooms, corridors and public areas to the highest standards.
• Ensure all guest rooms are fully replenished with amenities, linens and supplies.
• Respond promptly and professionally to guest requests and housekeeping enquiries.
• Maintain housekeeping carts, storage areas and equipment in a clean and organised manner.
• Follow all housekeeping procedures and brand presentation standards consistently.
• Report maintenance issues, safety concerns or damaged items promptly.
• Ensure all assigned areas are maintained in a safe, clean and welcoming condition.
• Support deep cleaning and special cleaning projects as required.
• Maintain confidentiality of guest information and hotel operations at all times.
• Work collaboratively with Housekeeping and other operational departments to ensure seamless service delivery.
• Uphold all health, safety and hygiene procedures and company policies.

Core Competencies / Qualifications

• Previous housekeeping or cleaning experience, ideally within a luxury hotel environment.
• Strong attention to detail and commitment to presentation and cleanliness standards.
• Ability to work efficiently in a fast‑paced, high‑standards environment.
• Good organisational and time‑management skills.
• A proactive mindset, with the ability to anticipate operational needs.
• Strong communication and teamwork skills.
• Professional presentation and a positive, service‑driven attitude.
• Physical capability to carry out the operational demands of the role.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Benefits

• Competitive salary designed to recognise excellence.
• Enhanced pension.
• Life assurance.
• Company sick pay.
• Additional holiday allowance.
• Access to BenefitHub's exclusive retail, wellness and travel privileges.
• Friends & Family preferred rates at Marriott hotels worldwide.
• Clear pathway for internal promotions and transfers.
• Cross‑department training to refine your craft and broaden your expertise.
• Expert‑led development programmes.
• Continuous learning through structured programmes.
• Premium e‑learning platform access.
• Be part of an exclusive pre‑opening experience shaping the future of the property.
• Private Medical Insurance.
• Employee Assistance Programme.
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
• Food & Beverage discounts across Marriott properties.
• Year‑round wellbeing initiatives and wellness activities.
• Award programmes celebrating exceptional performance.
• The Astor Awards.
• Distinctive Moments celebration.
• Long service awards.
• Key life moments celebrated – birthday, anniversaries, personal milestones and achievements.
• Vibrant social calendar with team events and engagement activities.

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

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