House Porter,Pre-Opening - The St. Regis London

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** 37 Conduit St, Mayfair, London W1S 2YF, United Kingdom
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**House Porter**
Coming soon to the heart of Mayfair, **The St. Regis London** marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
As **House Porter** , you will play a central role in the seamless delivery of the St.Regis guest experience, supporting the Housekeeping operation to ensure guest requests are fulfilled promptly, professionally and with genuine care while maintaining impeccably organised and fully stocked floor pantries at all times. From delivering amenities and responding to guest requests to supporting the wider Housekeeping team, you will contribute directly to creating a smooth, effortless and refined guest journey through attention to detail, responsiveness and a consistently polished approach within a fastpaced luxury hospitality environment.
**Key Responsibilities**
Respond promptly and professionally to guest requests, ensuring all items are delivered accurately and with genuine hospitality
Deliver guest amenities, linen, towels, baby equipment, rollaway beds and other requested items efficiently
Anticipate guest and operational needs, supporting VIP requests and prearranged deliveries where possible
Stock, organise and maintain all floor pantries, ensuring operational readiness throughout each shift
Replenish linen, amenities, cleaning supplies and guest items to required par levels
Remove soiled linen, trays and waste discreetly and efficiently from corridors and service areas
Maintain cleanliness and organisation of floor pantries, linen rooms and backofhouse service areas
Report maintenance issues, safety hazards or damages promptly to the Housekeeping team
Ensure safety signage is placed appropriately and removed once areas are safe
Maintain professional grooming and a polished appearance at all times
Support the wider Housekeeping operation with additional duties as required
Follow all company health, safety and operational procedures consistently
**Core Competencies**
We are seeking a professional and proactive individual who demonstrates strong attention to detail and a genuine passion for luxury hospitality. You should have:
Previous experience in Housekeeping, House Porter or operational support roles, ideally within a luxury hotel environment
Strong understanding of housekeeping operations and guest service standards
Excellent attention to detail and commitment to cleanliness and organisation
Ability to work efficiently in a fastpaced, highstandards environment
Strong organisational skills, ensuring floor pantries and operational areas remain fully stocked and presentable
Excellent communication and interpersonal skills, with a warm and professional approach
A proactive mindset, anticipating guest and operational needs throughout the shift
Ability to remain calm, responsive and servicefocused during busy periods
Impeccable personal presentation aligned with luxury brand standards
Physical capability to carry out the operational demands of the role, including lifting, moving and transporting supplies
A collaborative approach, supporting the wider Housekeeping and hotel operations teams
At **The St. Regis London** , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
_Financial Rewards_
Competitive salary designed to recognise excellence
Workplace pension
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
_Career Development_
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property
_Wellbeing Support_
Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities
_Recognition & Appreciation_
Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities
_*Terms and Conditions Apply_
_Eligibility_
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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