iwoca is seeking a Collections & Recoveries Advisor in Leeds for an early arrears role. You will talk with business customers who have fallen behind on repayments, exploring options to recover what's owed in a respectful and compliant way.
This hybrid role starts with in-office training, then weekly office visits. You will handle inbound and outbound calls, emails and messages, build relationships, document notes, and determine the best repayment solutions for each account.
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Manchester
Customer-focused collections | Supportive financial services environment | Meaningful customer impact | Manchester £30,000 per annum + discretionary…
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