Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have six Customer Service Centres for Trip.com , established in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, providing 24/7 customer service in 35 different languages.
We have more than 30,000 employees scattered across 50 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspires to deliver the perfect trip at the best price for every traveller.
This role sits within the Group's Information Security department, where Europe is one of the regions under the highest regulatory pressure globally. As the local privacy compliance capabilities in Europe are still being developed, this position will serve as a key bridge between the European team and the headquarters, focused on translating regulatory requirements into executable compliance solutions.
In this Role, you’ll get to:
- Conduct privacy intelligence research and risk analysis, working with local legal teams to track European privacy regulatory developments, identify potential compliance risks, and recommend improvements.
- Lead European compliance programmes requiring close coordination with HQ Product and Engineering teams, focusing on GDPR implementation and technical solutions, such as DSR systems and GDPR compliance transformation.
- Translate European legal requirements into clear technical requirements that HQ teams can understand and implement.
- Lead the Euro privacy certification project, coordinate external audit processes, and drive the ongoing operation of the privacy management system within the GDPR framework.
- Support GDPR-related data subject complaints and data subject rights (DSR) requests, ensuring timely and compliant resolution.
- Drive cross-functional collaboration across time zones and languages, ensuring compliance requirements are implemented at a system level.
- Provide day-to-day compliance guidance, including risk assessments, vendor reviews, and cross-border data transfer assessments for European business units.
What you'll Need to Succeed:
- 5+ years of experience in data privacy or compliance.
- Strong understanding of GDPR fundamentals, including DSRs, cross-border data transfers and DPIAs.
- Solid experience in GDPR implementation or privacy solution design.
- Experience collaborating with Product and Engineering teams, with the ability to translate legal requirements into practical technical solutions.
- Willingness to be based in Europe long term.
- Strong written and verbal communication skills.
Nice to Have:
- CIPP/E or CIPM certification.
- Familiarity with certification frameworks such as Europrivacy, ISO 27001 and ISO 27701.
- Hands-on experience developing compliance programmes within a multinational organisation.
Why Trip.com Group
As a world leading company in travel industry, we provide a platform for our talent to unleash their power, make a global impact, and achieve a successful career. As an international team, we're dedicated to create a space where open communication and mutual respect is encouraged. At Trip.com Group, we are here to support you in and out of the workplace, enabling you to explore and embrace more possibilities and pursue a dream life.
What’s more?
- A fast-growing enviroment that offers strong potential for career growth and encourages bold ideas.
- We focus on cutting-edge technology to provide some of the best platforms and resources for you to do your best work.
- We encourage internal talent movement and provide global opportunities across functions, business units or regions for you to accelerate your career advancement.
- Thrive in a talented, supportive team with genuine, rigorous, and focused individuals who can inspire you from day one.
- Enjoy flexible working arrangement and various engagements outside of work that make your life at Trip.com Group Fulfilling.
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