Infrastructure & Security Engineer

Are you looking for a new challenge in an IT role? If so, we have an exciting opportunity for you to join our DevOpsand Infrastructureteam as an Infrastructure & Security Engineer!

We offer hybrid working between your home and our offices located within our flagship store in Newcastle.

When you join Fenwick, you’ll receive:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• WeCare -24/7 GP, wellbeing advice & support service.
• Hybrid Working (Typically every Thursday and Friday working from home).

About the role

The Infrastructure & Security Engineer plays a key role in supporting the stability, performance and security of Fenwick’s core technology platforms. Working across Microsoft Azure, Microsoft 365 and hybrid infrastructure environments, the role focuses on maintaining reliable services through proactive monitoring, system maintenance, patching and incident resolution, ensuring platforms remain secure, available and performant for the wider business.

Working closely with the Systems Administrator, Cyber Security Officer and wider technology teams, the role also contributes to strengthening Fenwick’s cyber security posture. This includes supporting endpoint security through Microsoft Intune and Defender, assisting with vulnerability remediation, investigating infrastructure and security alerts, and contributing to security hardening and governance across the platform.

Alongside day-to-day operational support, the role supports ongoing infrastructure improvements and modernisation initiatives. This provides the opportunity to gain hands‑on experience across cloud infrastructure, security tooling and emerging technologies, while collaborating with internal teams and third‑party partners to continuously improve the organisation’s infrastructure and security capabilities.

What we are looking for in a candidate…

• Strong knowledge of Microsoft cloud technologies including Azure, Microsoft 365 and Entra ID.
• Experience supporting Microsoft Intune (MDM/MAM) device management platforms.
• Understanding of networking fundamentals and enterprise network environments including Meraki-based LAN and WiFi platforms.
• Experience supporting hybrid infrastructure environments combining Azure cloud services with on‑premise systems.
• Familiarity with Microsoft security tooling including Microsoft Defender and security monitoring platforms.
• Understanding of security principles including vulnerability management, system hardening and access control.
• Experience working within structured incident and change management processes.
• Strong communication skills and ability to collaborate effectively across technical and operational teams.

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family‑owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectationsand we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

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