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We are recruiting on behalf of an esteemed and award-winning independent automotive business near Ewhurst, Surrey, for the position of Technical Sales Advisor. This role offers a unique opportunity for individuals with a strong automotive technical background to transition into a customer-focused role within a dynamic and supportive environment. The successful individual will play a crucial part in delivering excellent customer service while utilising their technical expertise to facilitate smooth vehicle repair processes.

Benefits of the Technical Sales Advisor:

• Salary up to £40,000 dependent on experience, with additional bonuses
• Monday to Friday working hours, 8:00am – 5:00pm
• Free lunch every Friday and on-site parking
• Modern office environment with a supportive team
• Long-term career development opportunities within a well-established business
• Wide-reaching enquiry channels including social media and WhatsApp
• Opportunity to build customer trust through honest advice and technical knowledge
• Focus on converting enquiries into bookings without cold calling or high-pressure sales approaches

Duties of the Technical Sales Advisor:

• Manage enquiries from multiple channels, offering technical advice and support
• Explain vehicle symptoms and repair options clearly to customers
• Prepare accurate estimates and quotations for vehicle repairsFollow up on initial enquiries to build confidence and convert into confirmed bookings
• Foster customer relationships through transparent communication and technical guidance
• Provide ongoing support to ensure customer satisfaction and loyalty
• Handle technical discussions related to modern vehicles with confidence and professionalism
• Use modern systems and software for quote generation and communication
• Maintain high levels of organisation, attention to detail, and customer service standards

Requirements of the Technical Sales Advisor:

• Strong technical knowledge of modern vehicle systems and repairs
• Proven experience in a technical or customer-facing automotive role
• Excellent communication skills, with the ability to explain complex repair issues simply
• Confidence in speaking with customers over the phone and face-to-face
• Ability to produce detailed estimates and quotations accurately
• Organised, detail-oriented, with strong problem-solving skills
• Passion for delivering an exceptional customer experience as the Technical Sales Advisor
• Self-motivated with a proactive approach to customer service and enquiries
• Competence in using automotive computer systems and technology

If you are an automotive professional with a passion for technical knowledge and customer service, this is an excellent opportunity to advance your career in a supportive and growing business.

Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Cranleigh and Surrey, today to discover more about this fantastic Technical Sales Advisor opportunity.

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