Remote 2nd Line IT Engineer - Customer-Focused Support

Source: WhatJobs
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Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk.

You will diagnose and resolve issues for diverse customers, install and configure hardware and software, and support project delivery while maintaining high service standards and strong customer relationships.

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