IT Service Desk Analyst | 1st/2nd Line Support

Glasgow Source: WhatJobs
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A Glasgow-based law firm is seeking an IT Service Desk Analyst for a 12-month fixed-term contract. The role involves providing IT assistance on desktop applications, supporting end-users, and collaborating with teams to resolve service issues. Candidates should demonstrate strong interpersonal skills, attention to detail, and a good understanding of Microsoft solutions. This position ensures customer satisfaction through proactive communication and assistance.
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