A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. The successful candidate will be responsible for managing incidents, providing 1st and 2nd line support, and resolving user issues. Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. This role involves contributing to service improvement initiatives and maintaining support documentation. An ITIL Foundation certification is required.
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London
A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis.
Caerphilly
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