Head of Block

Legacie Management and Lettings are currently recruiting for a Head of Block / Block Director to over see all things relating to our Block part of the business.

Legacie are a privately owned Property Development & Management company based in Liverpool of which we continue to see significant growth across the group.

Job Summary

We are seeking an experienced Head of Block / Block Director to lead our team and oversee operational functions within our block Management. The ideal candidate will possess strong leadership skills, exceptional organisational abilities, and a comprehensive understanding of residential block processes. This role involves strategic planning, team management, and ensuring the smooth execution of daily activities to meet organisational objectives. The Director will play a pivotal role in fostering a positive work environment and driving continuous improvement across departments.

Responsibilities

• Develop and implement strategic plans to achieve organisational goals.
• Lead, motivate, and manage teams to ensure high levels of performance and engagement.
• Oversee administrative functions, including data entry, office management, and record keeping.
• Utilise Yardi software for property management tasks and reporting purposes.
• Maintain excellent phone etiquette when liaising with clients, partners, and internal teams.
• Identify opportunities for upselling services or products to enhance revenue streams.
• Coordinate with various departments to streamline operations and improve efficiency.
• Monitor key performance indicators (KPIs) and prepare reports for board meetings.
• Foster a positive organisational culture centred on professionalism and continuous development.

Requirements

• Proven experience in a Head of block / Block Director role.
• Managed teams.
• Excellent communication and delivery skills.
• Proven track record in growing a department.
• Ability to upsell services effectively while maintaining customer satisfaction.
• Organised with the ability to prioritise tasks efficiently under pressure.
• Previous experience in a leadership capacity is essential. This position offers an exciting opportunity for a motivated individual to contribute significantly to organisational success while developing their leadership capabilities within a supportive environment.
• Birthday day off.
• Pension.
• Death in service.

Experience

• Head of Block : 3 years (preferred)
• Block Director : 3 years (preferred)
• Managed teams within Block
• Grown a department
• Budgets
• Compliance
• Fire
• Costings
• KPI,s
• Recruitment
• Staff 121 reviews

If you are interested in this opportunity and have the experience and background we are looking for then please apply online and a member of our recruitment team will be in touch to discuss.

Licence / Certification

• Driving Licence (Required)
• On-site parking

Experience

• Block Director / Head of : 3 years (preferred)

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