We are seeking an desktop support engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. You’ll be part of a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues.
What you’ll do:
Deliver end-user support for traders, executives, and VIPs.
Build, configure, and deploy desktops, laptops, and mobile devices.
Support Microsoft applications, Bloomberg, Reuters, and other trading platforms.
Troubleshoot hardware, software, and AV/VC technologies.
Manage incidents and requests via ServiceNow.
Experience Required:
5+ years’ experience in enterprise IT support, ideally within buy side finance.
Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware.
Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools.
Excellent communication skills, with proven ability to support VIPs under pressure.
If you're keen for your next engagement, please apply.
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