A global technology company in the UK is seeking a Level 3 Contact Center Engineer to lead incident management and provide deep technical support across Genesys Cloud CX and Cisco UCCE platforms. The role requires extensive experience with enterprise contact center environments and proven capabilities in handling high-severity incidents. Candidates should possess strong technical skills including SIP and RTP knowledge, a proactive approach to problem-solving, and the ability to mentor junior engineers. Competitive compensation and a focus on wellbeing are included.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Weybridge
Insight Global are seeking a Genesys Cloud Solutions Consultant for a leading global organisation within the travel and hospitality sector.
Explore: Customer Service Advisor jobs in London Customer Service Advisor jobs in the UK Engineering recruitment Specialist jobs in London
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.