Software Product Support Engineer role at Meritus in Bristol. This role focuses on the in-service support and maintenance of complex software that underpins cutting-edge systems used across land and naval platforms. This is a hands-on role, suited for someone who enjoys problem-solving, debugging, and supporting software in live environments.
Location: Bristol (on-site, minimum 4 days per week). Duration: 6 months. Rate: £68 per hour (via umbrella). This role falls Inside IR35 and requires UK Security Clearance (SC).
Responsibilities
Investigating, debugging, and resolving software issues across multiple projects.
Supporting in-service software on secure systems for both land and naval platforms.
Administering and configuring Linux systems (RedHat / Ubuntu), including kernel-level changes.
Collaborating with project teams to deliver updates, patches, and technical support.
Producing clear documentation and explaining technical issues to non-technical stakeholders.
Qualifications and Skills
Strong coding background in C / C++ (Ada, JavaScript, or shell scripting would be an advantage).
Experience with Linux OS administration (RedHat or Ubuntu; kernel-level knowledge highly desirable).
Ability to investigate and debug complex software issues.
Strong problem-solving mindset and ability to work across multiple projects.
Excellent communication skills, able to translate technical issues into clear explanations.
Must be eligible for UK Security Clearance (SC).
Contract Details
Location: Bristol (minimum 4 days on-site per week)
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