Mobile Support Engineer-Northern Ireland

Ballymena Source: WhatJobs

£35,000–£35,000

Job type: Permanent
Location: Wrightbus
Closing date: Monday 16 Nov :00
"We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications."
All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond.
This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
We are currently seeking Mobile Support Engineers based in ROI, Central England, and London.
Northern Ireland (NI): £35,585.77
What You'll Do
As a Mobile Service Engineer, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
Key responsibilities include:
Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
Performing warranty and campaign repairs in line with company procedures.
Communicating root cause analysis and repair estimates to the Parts & Service Team.
Promoting Wrightbus parts and services to customers.
Maintaining accurate records and ensuring compliance with audit standards.
Supporting customers on-site and at various locations as required.
Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We're Looking For
NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
Minimum 1 year's experience in a heavy vehicle/PSV environment, dealership, or fleet.
Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
We offer a comprehensive package designed to support your career and wellbeing:
Company van (insured, taxed, and fuel covered)
Paid from the moment you leave home
Enhanced overtime rates (1.3x, 1.5x, 2x)
Opportunities to work across the UK, Europe, and Asia
Professional development including EV & Hydrogen training
IT and diagnostic equipment provided
Work with leading operators across the UK
Discretionary bonus scheme
Life insurance
Medicash health scheme
Discounts with major retailers
Career progression pathways
Flexitime options
Ready to drive the future of transport?
Apply now and become part of a team that's shaping the next generation of sustainable mobility.
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