Engineering Process Lead

Our client is a global IT services company.

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Job Description:

Engineering Process Lead

Location: Hampshire (onsite 5 days per week)

Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

Our client is seeking an experienced Engineering Process Lead to be responsible for the design and implementation of engineering processes supporting delivery of a disconnected Private Cloud and resident Tenant Information System Services, including security and safety considerations. The environment is high-security and requires all processes, tooling, and deliveries to be designed and executed within disconnected constraints.

The role operates within a customer-defined Systems Engineering Management Plan, ensuring its successful instantiation. The successful candidate will be accountable for embedding the Scaled Agile Framework (SAFe), agile delivery practices, and automated testing into the IT services delivered to the customer. This includes ownership of the Continuous Integration / Continuous Delivery (CI/CD) pipeline design and implementation using appropriate tooling to support agile deliveries.

The engineering process and supporting toolset are already established. This role will take ownership of the existing implementation, driving its maturity and continuous improvement rather than building from scratch.

This role is critical to ensuring consistent, compliant, and efficient ways of working that support high-quality engineering delivery and enable programme success.

We are committed to building an inclusive workplace where everyone can succeed. We actively encourage applications from neurodiverse individuals, women, and those from other underrepresented groups in technology.

The Role

As the Engineering Process Lead, you will take ownership of the engineering process framework across the systems lifecycle. You will ensure processes are aligned to regulatory, customer, and internal standards, while driving adoption, efficiency, and continuous improvement of the engineering processes. You will act as the focal point for process governance, working closely with engineering, quality, and programme stakeholders to embed best practices and improve delivery outcomes.

This is an individual contributor role with no direct reports. The role does not include the management of the Systems Team, which sits under the Systems Team Lead. The focus is on engineering process and toolset ownership, not team or people management.

Key Responsibilities

• Own and govern the engineering process framework, including requirements management, design governance, configuration control, change management, verification, and release processes.
• Ensure engineering processes align with regulatory, customer, and internal quality standards.
• Own the CI/CD pipeline and tooling to support agile deliveries incorporating automated test tooling.
• Support broader tooling used to support the engineering processes (e.g. Azure DevOps Server, Jira, Confluence, Ansible).
• Lead deployment, communication, and training of engineering processes across teams.
• Root cause analysis and process correction when delivery issues arise.
• Collaborate with discipline leads to remove inefficiency and standardise practice.
• Maintain process documentation, templates, and guidance materials.
• Monitor and report on process adherence and performance using audits and metrics.
• Act as the central point of contact for process-related queries, escalations, and governance decisions.
• Support programme teams in adopting consistent, traceable, and audit-ready engineering practices.
• Define and maintain engineering process maturity assessments and improvement roadmaps.
• Ensure tooling configuration supports traceability from requirements through to verification evidence.

What You'll Bring

• Demonstrable experience in engineering process management, governance, or quality within complex regulated environments.
• Strong understanding of systems engineering lifecycle processes and frameworks.
• Experience implementing and improving processes to meet regulatory and quality standards.
• Analytical capability to interpret process performance data and translate findings into corrective action.
• Proven stakeholder management across engineering, quality, and programme functions.
• Ability to communicate process requirements clearly and secure adoption across teams.
• Ability to manage multiple priorities and competing demands.

Key Stakeholders

• Engineering delivery teams.
• Quality and compliance.
• Programme and delivery leadership.
• Training and capability.
• Configuration and change control boards.

What Success Looks Like

• High process compliance evidenced through audit performance.
• Reduction in rework attributable to process gaps.
• Full traceability of engineering artefacts.
• Consistent adoption of standardised processes and tooling across all delivery teams.
• Measurable improvement in engineering delivery efficiency.

Essential Requirements

• Experience working in SAFe agile environments, supporting systems delivery covering Networks, Hosting/Infrastructure, Platforms, Workplace Services and Applications.
• Hands-on experience with CI/CD pipelines and associated tooling.
• Experience working in high-security, disconnected (air-gapped) environments.
• Eligible for DV (Developed Vetting) clearance – mandatory.
• Ability to work full-time on-site in Hampshire.

Desirable Qualifications

• SAFe SPC, SA, or equivalent agile certification.
• ITIL v4 Foundation or above.
• Experience with ISO 9001 or ISO 27001 quality frameworks.
• Previous Defence or Government programme experience.

We believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. Our client does not make offers of employment via social media networks and our client never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. xwwtmva More information on employment scams is available here.

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